Airbnb, Inc. (pronounced // AIR-bee-ehn-bee and stylized as airbnb) is an American company that operates an online marketplace for lodging, primarily homestays for vacation rentals, and tourism activities. Based in San Francisco, California, the platform is accessible via website and mobile app. Airbnb does not own any of the listed properties; instead, it profits by receiving commission from each booking. The company was founded in 2008 by Brian Chesky, Nathan Blecharczyk and Joe Gebbia. Airbnb is a shortened version of its original name, AirBedandBreakfast.com.
|Founded||August 2008 in San Francisco, California|
|Headquarters||San Francisco, California|
|Revenue||$3.378 billion (2020)|
|-$4.584 billion (2020)|
|Total assets||$10.491 billion (2020)|
|Total equity||$2.901 billion (2020)|
Number of employees
|Subsidiaries||Luxury Retreats International Inc.|
Deco Software Inc.
Trip4real Experiences, S.L.
Airbnb UK Limited
|Footnotes / references|
|Part of a series on|
|Hospitality exchange services|
|Hospitality for work|
|Hospitality for money|
The company has been criticized for a direct correlation between increases in the number of its listings and increases in nearby rent prices, and creating nuisances for those living near leased properties. The company is regulated by many jurisdictions, including the European Union and cities such as San Francisco and New York City. It is viewed as a competitive threat by the hotel industry.
After moving to San Francisco in October 2007, roommates and former schoolmates Brian Chesky and Joe Gebbia came up with the idea of putting an air mattress in their living room and turning it into a bed and breakfast. In February 2008, Nathan Blecharczyk, Chesky's former roommate, joined as the Chief Technology Officer and the third co-founder of the new venture, which they named AirBed & Breakfast. They put together a website that offered short-term living quarters and breakfast for those who were unable to book a hotel in the saturated market. The site Airbedandbreakfast.com officially launched on August 11, 2008. The founders had their first customers in town in the summer of 2008, during the Industrial Design Conference held by Industrial Designers Society of America, where travelers had a hard time finding lodging in the city.
Computer programmer Paul Graham invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and funding in exchange for a small interest in the company. In January 2009, the company received $20,000 in venture funding from Y Combinator. With the website already built, they used the Y Combinator investment to fly to New York to meet users and promote the site. They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.
In March 2009, the name of the company was shortened to Airbnb.com, and the site's content had expanded from air beds and shared spaces to a variety of properties including entire homes and apartments, private rooms, and other properties.
In April 2009, the company received $600,000 in seed money from Sequoia Capital, with Youniversity Ventures partners Jawed Karim, Keith Rabois, and Kevin Hartz participating. In November 2010, it raised $7.2 million in financing from Greylock Partners and Sequoia Capital in a Series A round, and announced that out of 700,000 nights booked, 80% had occurred in the previous six months.
At the March 2011 South by Southwest conference, Airbnb won the "app" award.
In July 2011, it raised $112 million in financing led by Andreessen Horowitz. Other early investors included Digital Sky Technologies, General Catalyst Partners, and A Grade Investments partners Ashton Kutcher and Guy Oseary.
In October 2011, Airbnb established an office in London, its first international office.
Due to the growth of international end-users, in early 2012, Airbnb opened offices in Paris, Milan, Barcelona, Copenhagen, Moscow, and São Paulo. These openings were in addition to existing offices in San Francisco, London, Hamburg, and Berlin. In September 2013, the company announced that it would establish its European headquarters in Dublin.
In November 2012, Airbnb opened an office in Sydney, its 11th office location, and announced plans to launch the service in Thailand and Indonesia. In December 2012, Airbnb announced its strategy to move more aggressively into the Asian market with the launch of an office in Singapore.
In April 2014, the company closed on an investment of $450 million by TPG Capital, with the company value estimated to be approximately $10 billion. Additional funding was provided by Andreessen Horowitz, Sequoia Capital, Dragoneer Investment Group, T. Rowe Price, Sean Grusd and Sherpa Capital.
In July 2014, Airbnb revealed design revisions to the site and mobile app and introduced a new logo. The logo, called the, Bélo, is intended to serve as a symbol of "belonging", and consists of four elements: a head which represents people, a location icon that represents place, a heart to symbolize love, and a letter "A" to stand for the company's name.
In June 2015, Airbnb raised $1.5 billion in Series E funding led by General Atlantic, and joined by Hillhouse Capital Group, Tiger Management, Kleiner Perkins Caufield & Byers, GGV Capital, China Broadband Capital, and Horizons Ventures.
In the summer of 2016, at the request of three members of the United States Senate, the Federal Trade Commission began investigating how Airbnb affected housing costs. In October 2016, New York Governor Andrew Cuomo signed a bill charging Airbnb fines for violations of local housing laws. The New York Times reported that these events were related and part of a "plan that the hotel association started in early 2016 to thwart Airbnb".
In September 2016, Airbnb raised $555.5 million in funding from Google Capital and Technology Crossover Ventures, valuing the company at $30 billion. In March 2017, Airbnb raised $1 billion in funding, bringing total funding raised to more than $3 billion and valuing the company at $31 billion.
In January 2017, Airbnb led a $13 million investment in restaurant reservation-booking app, Resy, along with serial entrepreneurs Gary Vaynerchuk, Ben Leventhal and Mike Montero. In May of that that year they released their magazine, co-published with Hearst Communications, under then-Hearst COO Joanna Coles.
Airbnb first became profitable during the second half of 2016. Airbnb's revenue grew more than 80% from 2015 to 2016. After a $200 million profit in 2018, Airbnb posted a loss of $322 million in 2019.
In February 2018, the company announced Airbnb Plus, a collection of homes that have been vetted for quality of services, comfort and design, as well as Beyond by Airbnb, which offers luxury vacation rentals. By October 2019, two million people were staying with Airbnb each night.
During the COVID-19 pandemic, Airbnb suffered a significant drop in bookings, estimated at between 41% and 96%. In response, the company lowered its internal valuation from $31 billion to $26 billion, and considered delaying plans for an initial public offering. On March 30, CEO and Head of Community Brian Chesky penned a letter to hosts, pledging $250 million for widespread guest cancellations. The slowdown in bookings and broader economic fallout led Airbnb to raise $1 billion in a capital from private equity firms in April 2020.
On May 5, 2020, Brian Chesky sent a memo to all employees announcing the layoff of approximately 1,900 employees, or about 25% of its workforce in the Americas, Europe, and Asia due to the COVID-19 pandemic.
On May 31, 2011, Airbnb acquired a German competitor, Accoleo. This takeover, as well as other similar acquisitions, launched the first international Airbnb office, in Hamburg. Before the 2012 Summer Olympics, Airbnb acquired London-based rival CrashPadder, subsequently adding 6,000 international listings to its existing inventory. This acquisition made Airbnb the largest lodging website in the United Kingdom. In November 2012, Airbnb acquired NabeWise, an online city guide that aggregates curated information for specified locations. The acquisition shifted the company's focus toward offering hyperlocal recommendations to travelers. In December 2012, Airbnb announced the acquisition of Localmind, a location-based question and answer platform.
In February 2017, the company acquired Luxury Retreats International, a Canadian-based villa rental company, for approximately $300 million in cash and stock. In February 2017, Airbnb acquired Tilt.com, a social payment startup.
On November 16, 2017, the company acquired Accomable, a startup focused on travel accessibility. In March 2019, the company acquired HotelTonight, a website for booking last-minute hotel rooms, for over $400 million.
Airbnb provides a platform for hosts to accommodate guests with short-term lodging and tourism-related activities. Guests can search for lodging using filters such as lodging type, dates, location, and price, and can search for specific types of homes, such as bed and breakfasts, unique homes, and vacation homes. Before booking, users must provide personal and payment information. Some hosts also require a scan of government-issued identification before accepting a reservation. Guests can chat with hosts through a secure messaging system. Hosts provide prices and other details for their rental or event listings, such as the allowed number of guests, home type, rules, and amenities. Hosts and guests have the ability to leave reviews about the experience.
Airbnb Plus designates hosts who provide a verified level of conditions, including a clean refrigerator, full cooking equipment, stocked toiletries, fast Wi-Fi, and strong water pressure. Airbnb Plus listings are marked with a badge to differentiate from standard listings. Airbnb Collections includes Airbnb for Families, Airbnb for Work, and home venues for weddings and other gatherings.
In addition to lodging, Airbnb includes listings for specific services on its platform, as Experiences; members may book both virtual and live activities with guides, including cooking classes, tours, and meetups.
Airbnb features a review system in which guests and hosts can rate each other after a stay. Hosts and guests are unable to see reviews until both have submitted a review or until the window to review has closed, a system that aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns of future stays because prospective hosts may refuse to host a user who generally leaves negative reviews. The company's policy requires users to forego anonymity, which may also detract from users' willingness to leave negative reviews. These factors may damage the objectivity of the review system.
In August 2017, Airbnb cancelled numerous bookings and closed accounts belonging to attendees of the white nationalist Unite the Right rally in Charlottesville, Virginia, citing its terms of service in which members must "accept people regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age." The move was criticized by Jason Kessler, organizer of the rally.
Hundreds of cities have restrictions for short term rentals. Requirements can include acquiring business licenses, payment of hotel taxes and complying with building, city and zoning standards including limits to the length of stay.
Cities in Europe that have imposed restrictions include Barcelona, Amsterdam, Paris, and Venice. In Paris, for example, hosts can rent their homes for no more than 120 days a year and must register their listing with the town hall.
In Ireland, landlords are restricted to renting a short-term let for a maximum of 90 days per year for primary residences and requiring registration by landlords with local authorities. Despite this, only a minority of landlords offering properties on Airbnb actually registered by the end of 2019, prompting calls for stricter enforcement.
In May 2019, Airbnb, Inc. v. City of Boston, enforced limitations on the types of properties eligible for use as short-term rentals, also restricting how many days per year a property may be rented out temporarily. In August 2019, Mayor Marty Walsh announced that the City of Boston and Airbnb have mutually agreed to strengthen the registration of short-term rentals, as well as removing illegal units from the Airbnb website.
After a November 2019 referendum in Jersey City, New Jersey, originally supported by Airbnb, was approved, the city enacted regulations for short-term rentals considered to be the most stringent in United States, allowing for only 60 rental days per year.
New York governor Andrew Cuomo proposed for the 2021 budget that people booking vacation rentals through home-sharing companies, such as Airbnb, would be required to start paying sales taxes. Taxes would be collected by the platform.
Despite growing efforts to regulate short-term rentals in the U.S., a general difficulty with enforcing restrictions is that Airbnb resists sharing its listings data with regulators, often citing privacy protection as the reason for such noncooperation.
In 2018, Japan enacted regulations requiring hosts to register their Airbnb with the government and limiting the numbers of days a home can be rented to 180 per year.
Fair housing implications and discrimination
In July 2016, former Attorney General Eric Holder was hired to help craft an anti-discrimination policy for Airbnb after the company faced many complaints related to racism, including a study by Harvard Business School that showed widespread discrimination by hosts against guests whose names suggested that they were black. The platform has also faced complaints of racial discrimination in listings in China, particularly against Uyghurs.
Airbnb has been criticized for allegedly resulting in increased housing prices. Since the company's globalization, many governments have passed various regulations limiting operations of short-term housing rental companies, such as Airbnb.
In San Francisco, the issue led to protests in November 2015.
Several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb. Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings.
Similar concerns have been raised in other parts of the world such as Scotland, where, in 2017, an increase in Airbnb listings alarmed the local community. Airbnb has carried out extensive lobbying of Scottish politicians to oppose a law which would restrict short-term lettings.
In late 2019, Airbnb delisted thousands of listings in Boston in preparation for new city rules in December which requires all rental units be registered and limited to 90 days a year. Boston has some of the toughest short term regulations in the US. These new regulations are meant to preserve housing availability by limiting investor units
In October 2020, the Italian online newspaper Creatoridifuturo.it published an article in which it demonstrates the presence of advertisements published by housing rental professionals disguised as private individuals, in open circumvention of European tax regulations.
Negative guest experiences
In 2017, travel blogger Asher Fergusson analyzed 1,021 incidents of negative experiences reported by guests. He found that there are ways for hosts to use fake information to circumvent Airbnb's background checks. He noted several reported incidents including last-minute cancellations, moldy or rodent-infested lodging, theft, invasion of privacy, and even rape and murder. Airbnb responded that the 1,021 incidents are statistically insignificant compared to 260 million check-ins at the time and that the company tries to remedy any problems.
Despite pledging to verify all listings on its platform for accuracy by December 15, 2020, a number of Airbnb's 7 million listings are fraudulent. Airbnb doesn't require a listing address for hosts to bill guests and in cases phones were disconnected after reservations posted.
In 2017, the court case, La Park La Brea A LLC v. Airbnb, Inc, a group of tenants complain about property damage, nuisance, and disturbance that stemmed from Airbnb guests. The building owner incurred costs to preserve safety, repair damages, and evict Airbnb guests.
A Vice News journalist reported in October 2019 on a bait-and-switch scam in which a network of fake accounts advertised stays at dozens of properties across eight US cities that once booked was said to be unavailable at the last minute. Substandard alternatives were offered in their place, including to the journalist, refunds were refused, fake positive reviews were left for the fake properties, and negative retaliatory reviews were left for customers who complained. Airbnb closed some of the accounts and the FBI began an investigation in response to the report. A Wired journalist reported a similar scam in London in February 2020 run by a German man, Christian Baumann, and his company Continental Apartments. Airbnb closed the accounts, but Wandsworth Borough Council planning office took no action.
Delisting of West Bank settlements
In 2018, Airbnb announced that it will remove the approximately 200 "listings in Israeli settlements in the occupied West Bank that are at the core of the dispute between Israelis and Palestinians". Listings in Israeli settlements in East Jerusalem or the Golan Heights were not affected. The move was praised by the Boycott, Divestment and Sanctions movement, Palestinians, Human Rights Watch, and Amnesty International. The move was criticized by Israel's Tourism Minister and the Simon Wiesenthal Center, which decried the move as antisemitism. A class action suit in the Jerusalem District Court alleging discrimination based on place of residence was filed against Airbnb by affected property owners. In April 2019 the company announced that it "will not move forward with implementing the removal of listings in the West Bank from the platform" and that "Any profits generated for Airbnb … will be donated to non-profit organizations dedicated to humanitarian aid that serve people in different parts of the world".
Failure to provide required information to government
In New York State it is illegal to rent out an apartment for less than thirty days unless the registered tenant is at home. In 2018, New York City passed legislation requiring Airbnb and other short-term rentals/home-sharing services to submit monthly reports to the city. Airbnb contested the law and in January it was blocked from taking effect pending further litigation. In May 2019, Airbnb agreed to turn over some anonymized information for approximately 17,000 listings so that the city could pursue illegal rentals.
Transparency of user data sharing practices with China
In November 2020, The Wall Street Journal reported that an Airbnb executive resigned in 2019 due to concerns about a lack of transparency around practices of sharing user data with the government of China. As with all hospitality businesses operating in China, Airbnb shares information such as phone numbers and email addresses with the Chinese government when a user books a rental. This includes both Chinese citizens and foreign visitors. In 2019, Chinese officials approached Airbnb with an unwritten request for more user data, including more "real-time data". Airbnb said it declined the request and does not share real-time data. Airbnb co-founder Nathan Blecharczyk, who heads the platform's China unit, said, “We’re not here to promote American values”.
Double charging in the Netherlands
In March 2020, a subdistrict court ruling in the Netherlands found that instances of Airbnb charging twice — once from the renter and once from the client — was illegal and that those who had rented as guests have a right for re-imbursement if they file a claim. An Airbnb spokesperson said "this ruling is contrary to the ruling of the highest [sic] European judge, who recently decided that Airbnb is not a real estate agent but an information service." It is estimated that close to 30,000 customers are eligible to make a claim. Airbnb has filed countersuits in an attempt to gain clarity on the ruling.
In November 2012, Airbnb partnered with New York City Mayor Michael Bloomberg to offer free housing for people displaced by Hurricane Sandy. Airbnb built a microsite, where victims registered for housing and property owners offered free housing. Service fees were waived, while the host guarantee was maintained.
In 2013, Airbnb launched its Global Citizenship Champion program in cities where its offices are located. The program organizes volunteer activities for Airbnb's employees and hosts, and makes charitable donations to "causes important to their local communities."
In January 2017, the company offered free housing to refugees and any others not allowed into the United States as a result of Donald Trump’s Executive Order 13769, which temporarily banned refugees from the United States.
In June 2017, Airbnb launched Open Homes, to connect hosts offering free or low-cost housing to uprooted people, such as refugees and those fleeing natural disasters. In 2018, according to the company, its employees provided "11,000 hours of service to 250 projects worldwide", as a result of its policy to provide employees with paid time off to be used for volunteering.
Airbnb runs Rausch Street Films. Its first release which it produced and financed, Gay Chorus Deep South, premiered in film festivals and through its distributor MTV Documentary Films, had a United States limited theatrical run in 2019 and airing on MTV's flagship US network that same year.
- "Nathan Blecharczyk". Forbes.
- "Company Overview of Airbnb, Inc". Bloomberg L.P. January 7, 2018. Archived from the original on January 8, 2018. Retrieved January 8, 2018.
- "Airbnb, Inc. 2020 Form 10-K Annual Report". U.S. Securities and Exchange Commission.
- "AirBnB". HowToPronounce. Retrieved November 4, 2019.
- Barron, Kyle; Kung, Edward; Proserpio, Davide (April 17, 2019). "Research: When Airbnb Listings in a City Increase, So Do Rent Prices". Harvard Business Review. Retrieved December 5, 2020.
- Griffith, Erin (October 27, 2020). "Airbnb Fights Its 'Party House Problem'". The New York Times. Retrieved December 5, 2020.
- Hancock, Alice; Espinoza, Javier (November 8, 2020). "EU debates hitting Airbnb with tougher regulation". The Financial Times.
- Benner, Katie (May 2, 2017). "Airbnb Settles Lawsuit With Its Hometown, San Francisco". The New York Times.
- Ferré-Sadurní, Luis (October 30, 2019). "Where a $5 Million War Rages Between Airbnb and the Hotel Industry". The New York Times.
- "How 3 guys turned renting air mattresses in their apartment into a $31 billion company, Airbnb". businessinsider.com. Retrieved April 8, 2021.
- McCann, Chris (November 20, 2015). "Scaling Airbnb with Brian Chesky – Class 18 Notes of Stanford University's CS183C". Medium.
- "New License to Explore: Airbnb's Nathan Blecharczyk '05". Harvard University. September 10, 2015.
- Schonfeld, Erik (August 11, 2008). "AirBed And Breakfast Takes Pad Crashing To A Whole New Level". TechCrunch.
- Geron, Tomio (June 10, 2009). "From Crash Pad To Pizza Profitable, Start-Up Eyes Budget Travel Market". The Wall Street Journal.
- Drell, Lauren (December 25, 2011). "How Do Co-Founders Meet? 17 Startups Tell All". Mashable.
- Carson, Biz (February 23, 2016). "How 3 guys turned renting an air mattress in their apartment into a $25 billion company". Business Insider.
- Malik, Om (February 22, 2011). "What Every Startup Can Learn From AirBnB". GigaOm.
- Rao, Leena (March 4, 2009). "Y Combinator's Airbed And Breakfast Casts A Wider Net For Housing Rentals As AirBnB". TechCrunch.
- Austin, Scott (July 25, 2011). "Airbnb: From Y Combinator To $112M Funding In Three Years". The Wall Street Journal.
- Lang, Adam (December 23, 2014). "Why is it Called Airbnb?". Rewind & Capture.
- Gallagher, Leigh (February 14, 2017). "The Hustle". The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy. Houghton Mifflin Harcourt. p. 31. ISBN 978-0-544-95387-1.
- Wortham, Jenna (November 10, 2010). "Airbnb Raises Cash to Expand Budget-Travel Service". The New York Times.
- Black, Tiffany (March 15, 2011). "Airbnb Mobile App Stands Out at SXSW". Inc.
- "Crunchbase: Airbnb". TechCrunch.
- Malik, Om (July 24, 2011). "AirBnB gets $112M in new investment". GigaOm.
- Quinn, James (October 2, 2011). "Airbnb set to expand with London office". The Daily Telegraph.
- Wauters, Robin (January 26, 2012). "Airbnb: 5 Million Nights Booked, Opening 6 New International Offices In Q1 2012". TechCrunch.
- Wauters, Robin (October 17, 2011). "Airbnb Checks In With Springstar For International Expansion". TechCrunch.
- "Airbnb to open European HQ in Dublin". TheJournal.ie. September 13, 2013.
- "Airbnb to open European HQ in Dublin". The Irish Times. September 13, 2013.
- Ong, Josh (November 2, 2012). "Airbnb launches in Australia with new office in Sydney, coming soon to Thailand and Indonesia". The Next Web.
- LeMay, Renai (November 5, 2012). "Airbnb officially launches in Australia". Delimiter.
- Russell, Jon (November 12, 2012). "Airbnb targets 2 million properties in Asia as it begins introducing local customer support". The Next Web.
- Roy, Jessica (November 13, 2012). "Introducing Airbnb Neighborhoods, a Local Guide for Travelers Deciding Where to Stay". The Observer.
- Terdiman, Daniel (November 13, 2012). "Why Airbnb Neighborhoods could make traveling easier for all". CNET.
- Baldwin, Roberto (November 13, 2012). "Airbnb Introduces Neighborhood-Centric Travel Guides". Wired.
- Lawler, Ryan (November 13, 2012). "Airbnb Launches Neighborhoods, Providing The Definitive Travel Guide For Local Neighborhoods". TechCrunch.
- Lawler, Ryan (October 20, 2013). "Airbnb Has Now Served 9M Guests Since Being Founded, Up From 4M At The End Of Last Year". TechCrunch.
- Lawler, Ryan (December 19, 2013). "Airbnb Tops 10 Million Guest Stays Since Launch, Now Has 550,000 Properties Listed Worldwide". TechCrunch.
- "TPG-Led Group Closes $450 Million Investment in Airbnb". The Wall Street Journal. April 23, 2014.
- "Airbnb closes $475 million funding round". Fortune. August 1, 2014.
- Baldwin, Roberto (July 16, 2014). "Airbnb updates design and introduces controversial new Bélo logo". The Next Web.
- Clifford, Catherine (July 17, 2014). "Airbnb, Why the New Logo?". Entrepreneur. Archived from the original on May 29, 2019. Retrieved February 3, 2020.
- Olorunnipa, Toluse (May 11, 2015). "Cuba Is Fastest-Growing Market for Airbnb as Obama Cracks Door". Bloomberg News.
- Macias, Amanda (June 30, 2015). "Here's what it's like to stay in a Cuban Airbnb, where everything looked great but was actually broken". Business Insider.
- Nusca, Andrew (June 27, 2015). "Airbnb raises $1.5 billion, valuing it at an eye-popping $25.5 billion". Fortune.
- Alba, Davey (December 7, 2015). "Airbnb Confirms $1.5 Billion Funding Round, Now Valued at $25.5 Billion". Wired.
- Benner, Katie (April 16, 2017). "Inside the Hotel Industry's Plan to Combat Airbnb". The New York Times.
- Farrell, Maureen; Bensinger, Greg (September 22, 2016). "Airbnb's Funding Round Led by Google Capital". The Wall Street Journal. ISSN 0099-9660.
- Thomas, Lauren (March 9, 2017). "Airbnb just closed a $1 billion round and became profitable in 2016". CNBC.
- Hartmans, Avery (January 9, 2017). "Reservation-booking app Resy just got a massive investment from Airbnb, one of the most valuable startups in the world". Business Insider.
- "Hearst Magazines' New Airbnbmag Encourages Readers to Be at Home in the World". Hearst. May 22, 2017.
- Kerr, Dara (January 26, 2017). "Airbnb makes it rain, turning a profit for the first time". CNET.
- Stone, Brad; Zaleski, Olivia (January 26, 2017). "Airbnb Enters the Land of Profitability". Bloomberg News.
- Molla, Rani. "Why Airbnb is suddenly struggling to make money". Vox. Retrieved February 13, 2020.
- Sims, Amanda (March 6, 2018). "The Secret to Getting Your Home on Airbnb Plus". Architectural Digest.
- Ting, Deanna (February 22, 2018). "Airbnb Plus and Everything CEO Brian Chesky Just Announced". Skift.
- Lastoe, Stacey (September 30, 2019). "British couple spends $11,800 on Airbnb rental that doesn't exist". CNN. Retrieved October 12, 2019.
- "Will Airbnb Become Obsolete After the Coronavirus?". Bloomberg.com. April 2, 2020. Retrieved April 6, 2020.
- O'Sullivan, Feargus. "Can Airbnb Survive Coronavirus?". CityLab. Retrieved April 6, 2020.
- Sonnemaker, Tyler. "With Airbnb reportedly considering a delayed IPO amid the coronavirus outbreak, here are 6 of the company's challenges that are worrying investors". Business Insider. Retrieved April 6, 2020.
- Coleman, Justine (March 30, 2020). "Airbnb plans $250M payout for hosts who lost money amid pandemic". TheHill. Retrieved April 6, 2020.
- "A Letter to Hosts". Airbnb Newsroom. March 30, 2020. Retrieved April 6, 2020.
- Bosa, Deirdre; Batchelor, Laura (April 6, 2020). "Airbnb is raising $1 billion amid fallout from coronanvirus". CNBC. Retrieved March 14, 2021.
- Bosa, Deirdre; Batchelor, Laura (April 6, 2020). "Airbnb is raising $1 billion amid fallout from coronanvirus". CNBC.
- Griffith, Erin (April 6, 2020). "Airbnb Raises $1 Billion to Stockpile Cash in Pandemic". The New York Times.
- Shapiro, Ariel (April 6, 2020). "With IPO Plans Looking Shaky, Airbnb Raises $1 Billion In Funding". Forbes.
- Newcomer, Eric (April 6, 2020). "Airbnb Raises $1 Billion, With Public Offering Uncertain". Bloomberg News.
- Yurieff, Kaya (May 5, 2020). "Airbnb is laying off 25% of its employees". CNN. Retrieved May 5, 2020.
- "Airbnb CEO Brian Chesky could be worth over $11 billion after IPO". Fortune. December 10, 2020.
- Griffith, Erin (August 19, 2020). "Airbnb, a 'Sharing Economy' Pioneer, Files to Go Public". The New York Times. Retrieved August 19, 2020.
- Sumagaysay, Levi (November 16, 2020). "Airbnb aims at $1 billion in first IPO filing, which shows ravaging effects of pandemic". MarketWatch. Retrieved November 17, 2020.
- Sonnemaker, Tyler. "Airbnb is worth more than the 3 largest hotel chains combined after its stock popped 143% on its first day of trading". Business Insider. Retrieved January 26, 2021.
- ALLYN, BOBBY; SCHNEIDER, AVIE (December 10, 2020). "Airbnb Now A $100 Billion Company After Stock Market Debut Sees Stock Price Double". NPR.
- Sonnemaker, Tyler. "Here are all the companies Airbnb has acquired to help it grow into a $31 billion business". Business Insider. Retrieved February 19, 2020.
- Bradshaw, Tim (May 31, 2011). "Airbnb moves 'aggressively' into Europe". Financial Times.
- Wauters, Robin (June 1, 2011). "Airbnb buys German clone Accoleo, opens first European office in Hamburg". TechCrunch.
- Taylor, Colleen (February 20, 2012). "Airbnb Acquires UK-based Crashpadder As Part Of International Growth Push". TechCrunch.
- Kerr, Dana (March 20, 2012). "Airbnb buys Crashpadder, its largest U.K. competitor". CNET.
- Taylor, Colleen (March 20, 2012). "Airbnb M&A Acquisitions Airbnb Acquires UK-based Crashpadder As Part Of International Growth Push". TechCrunch.
- Hempel, Jessi (November 13, 2012). "With Neighborhoods, Airbnb expands its horizons". Fortune.
- Geron, Tomio (November 14, 2012). "Airbnb Launches Neighborhoods For Hyper-Local Travel Guides". Forbes.
- Van Grove, Jennifer (December 13, 2012). "Why did Airbnb just buy Localmind? Local expertise". VentureBeat.
- Zaleski, Olivia; De Vynck, Gerrit (February 16, 2017). "Airbnb Acquires Luxury Retreats, Beating Out Expedia, Accor". Bloomberg News.
- MARINOVA, POLINA (February 17, 2017). "Soon You'll Be Able to Rent Richard Branson's Island on Airbnb". Fortune.
- Coldwell, Will (November 27, 2017). "Access all areas: Airbnb expands into stays for disabled travellers". The Guardian.
- Somerville, Heather (November 16, 2017). "Airbnb acquires Accomable to offer home rentals for disabled travelers". Reuters.
- Griffith, Erin (March 7, 2019). "Airbnb Acquires HotelTonight to Expand Travel Portfolio". The New York Times.
- Somerville, Heather (March 7, 2019). "Airbnb buys HotelTonight in deeper expansion into hotel-booking business". Reuters.
- "Urbandoor | Your one stop for furnished apartments and corporate housing". www.urbandoor.com. Retrieved October 13, 2019.
- "Airbnb Acquires Urbandoor". Airbnb Newsroom. August 5, 2019. Retrieved February 12, 2020.
- Crook, Jordan (August 5, 2019). "Doubling down on business travelers, Airbnb acquires Urbandoor". TechCrunch.
- Sraders, Anne (September 24, 2018). "How Does Airbnb Work for Hosts and Travelers?". TheStreet.com. Retrieved April 12, 2019.
- Seale, Michael (April 1, 2019). "Airbnb Warns Auburn Fans Against 3rd Party Scams For Final 4". Patch Media. Retrieved April 12, 2019.
- Johnson, Khari (February 22, 2018). "Airbnb debuts premium Plus program and new listing categories". VentureBeat.
- Yu, Roger (July 6, 2011). "America's new business model: Sharing". ABC News. USA Today.
- Statt, Nick (February 22, 2018). "Airbnb reveals new hotel-like service called Airbnb Plus". The Verge. Retrieved April 11, 2019.
- Sherman, Amy (March 5, 2018). "Airbnb Launches Its New Plus and Beyond Platforms". Tasting Table. Retrieved April 11, 2019.
- Rosenbloom, Stephanie (November 28, 2016). "Navigating the New Airbnb". The New York Times. Retrieved April 12, 2019.
- "Airbnb: Now in 31 new languages - Resource Center". Airbnb.
- Liberman, Mark (April 10, 2014). "We're updating our novel-length Terms of Service?". Language Log.
- Mann, Sonya (May 3, 2017). "Why Airbnb Reviews Don't Tell the Whole Story". Inc.
- Mulshine, Molly (June 18, 2015). "Why Airbnb reviews are a problem for the site". Business Insider.
- Ho, Erica (May 14, 2015). "Why You Really Can't Trust Airbnb Reviews At All". Map Happy.
- Ho, Erica (May 19, 2015). "Why you should think twice before trusting Airbnb reviews". Mashable.
- Bromwich, Jonah Engel (August 9, 2017). "Airbnb Cancels Accounts Linked to White Nationalist Rally in Charlottesville". The New York Times.
- Park, Madison; Boyette, Chris (August 9, 2017). "Airbnb removes users affiliated with white nationalists' rally". CNN.
- "Airbnb now lets you book with a 50% deposit". VentureBeat. January 16, 2018. Retrieved November 14, 2019.
- "Responsible hosting". Airbnb.
- O'Sullivan, Feargus. "Barcelona Finds a Way to Control Airbnb Rentals". CityLab.
- Mead, Rebecca (April 22, 2019). "The Airbnb Invasion of Barcelona" – via www.newyorker.com.
- "Amsterdam fails to reach deal with Airbnb on holiday rental rules". February 27, 2019.
- Fox, Kara (June 15, 2019). "The race to stop the death of Venice". CNN.
- LaGrave, Katherine. "13 Places Cracking Down on Airbnb". Condé Nast Traveler.
- Carey, Meredith. "Paris Could Pull 43,000 Airbnb Listings by This June". cntraveler.com. Condé Nast Traveller. Retrieved March 15, 2021.
- Vidalon, Dominique. "Hoteliers welcome Paris decision forcing Airbnb hosts to register rentals". reuters.com. Reuters. Retrieved March 15, 2021.
- "No extra Dublin City Council staff hired so far to enforce new letting laws". RTÉ. June 28, 2019. Retrieved January 2, 2020.
- "Short-term rental restrictions come into effect in Washington DC". October 8, 2019.
- "Airbnb wants L.A. to delay enforcing new restrictions on short-term rentals". Los Angeles Times. October 1, 2019.
- "Santa Monica Reaches Deal With Airbnb Over Illegal Listings". CBS News. December 10, 2019.
- J, SOROKIN. "AIRBNB, INC. v. CITY OF Boston 386 F.Supp.3d 113 (2019)". Leagle.
- "City of Boston, Airbnb reach agreement to strengthen short-term rental registry, remove illegal units" (Press release). Boston. August 29, 2019.
- Conte, Michaelangelo (April 25, 2019). "A closer look at Jersey City's crackdown on Airbnb and other short-term rentals". The Jersey Journal.
- Atmonavage, Joe (September 5, 2018). "These 25 N.J. towns have the most Airbnbs. Here's what $100 a night gets you". NJ.com.
- Ferré-Sadurní, Luis (November 5, 2019). "Airbnb Suffers Big Defeat in Jersey City. Here's What That Means". The New York Times.
- Rosario, Joshua (November 6, 2019). "Jersey City voters say 'Yes' to Airbnb regulations in N.J.'s most expensive local referendum". NJ.com.
- "Bitterness Remains in Wake of Bruising Airbnb Fight in Jersey City". NJ Spotlight. November 7, 2019. Archived from the original on October 27, 2020. Retrieved December 7, 2019.
- Corasaniti, Nick (July 17, 2019). "Airbnb, Under Attack in New Jersey, Seeks a New Ally: Voters". The New York Times.
- De Avila, Joseph. "Airbnb Spends Millions to Fight Jersey City Ballot Measure Curbing Short-Term Rentals". The Wall Street Journal.
- Vielkind, Jimmy (January 25, 2021). "Cuomo Proposes Airbnb Collect Sales Tax on New York Stays". The Wall Street Journal. ISSN 0099-9660. Retrieved January 25, 2021.
- Monahan, Torin (2021). "Recoding the City: Cultural Mediation of Short-term Rental Platforms in the US". Cultural Studies. doi:10.1080/09502386.2021.1895258.
- Carey, Meredith (June 4, 2018). "Nearly 80 Percent of Japan's Airbnbs Were Just Removed". Condé Nast Traveler.
- Bhattarai, Abha; Badger, Emily (July 20, 2016). "Airbnb hires Eric Holder to help company fight discrimination". The Washington Post.
- Rollet, Charles (May 3, 2019). "Airbnb listings in China are littered with racist discrimination". Wired. ISSN 1357-0978.
- Booth, Kwan (November 2, 2015). "Protesters occupy Airbnb HQ ahead of housing affordability vote". The Guardian.
- "Charlemagne: the backlash against Airbnb". The Economist. July 19, 2018.
- Westin, Jonathan (June 6, 2018). "Why Airbnb is a serious threat to New York City". New York Daily News.
- Branson-Potts, Hailey; Lien, Tracey (November 2, 2015). "Protesters storm Airbnb's San Francisco headquarters a day before vote on regulations". Los Angeles Times.
- Katz, Miranda (March 10, 2017). "A LONE DATA WHIZ IS FIGHTING AIRBNB — AND WINNING". Wired.
- Cox, Murray. "How is Airbnb really being used in and affecting the neighbourhoods of your city?". Inside Airbnb. Murray Cox.
- Thompson, Derek (February 17, 2018). "Airbnb and the Unintended Consequences of 'Disruption'". The Atlantic.
- Hill, Steven (October 19, 2015). "The Unsavory Side of Airbnb". The American Prospect.
- Barron, Kyle; Kung, Edward; Proserpio, Davide (October 5, 2017). "The Sharing Economy and Housing Affordability: Evidence from Airbnb". SSRN 3006832.
- Guttentag, Daniel (August 30, 2018). "What Airbnb really does to a neighbourhood". BBC News.
- HOLDER, SARAH (February 1, 2019). "The Airbnb Effect: It's Not Just Rising Home Prices". CityLab.
- Hamada, Rachel (August 17, 2017). "Concern as Airbnb properties "snowball" across Scotland". The Ferret.
- The Times https://www.thetimes.co.uk/article/airbnb-lobby-msps-every-month-bs8scg2r5
- Feuer, Will (December 3, 2019). "Airbnb has removed thousands of listings in Boston as new rule takes effect ahead of the company's presumed IPO next year". CNBC. Retrieved October 10, 2020.
- Logan, Tim (November 28, 2019). "Boston's tough rules governing Airbnb rentals are finally in full effect - The Boston Globe". BostonGlobe.com. Retrieved October 10, 2020.
- Poma, Luca (October 22, 2020). "AIRB&B: WHEN DISHONEST CONDUCT SULLIES A LOVEMARK". creatoridifuturo.it.
- Agerholm, Harriet (December 9, 2017). "Airbnb guest finds corpse in garden". The Independent.
- Ellson, Andrew (December 9, 2017). "The rotting corpse and other Airbnb horror stories". The Times. ISSN 0140-0460.
- Bershidsky, Leonid (December 12, 2017). "Airbnb, Like Uber, Needs to Grow Up". Bloomberg News.
- Alini, Erica (January 11, 2018). "Review of Airbnb horror stories finds 'multiple dangerous loopholes and scams'". Global News.
- DURBIN, DEE-ANN (November 6, 2019). "Airbnb to verify all 7 million properties to improve trust". ABC News. Associated Press.
- "La Park La Brea A LLC et al v. Airbnb, Inc. et al: Exhibit C (Original Complaint)". www.docketbird.com. Retrieved November 16, 2020.
- Solis, Nathan (January 3, 2018). "Airbnb Ducks Apartment Managers' Beef Over Rentals". Retrieved November 16, 2020.
- Conti, Allie (October 31, 2019). "I Accidentally Uncovered a Nationwide Scam on Airbnb". Vice.
- Temperton, James (February 11, 2020). "I stumbled across a huge Airbnb scam that's taking over London". Wired.
- "Listings in Disputed Regions". Airbnb. November 19, 2018.
- Landau, Noa; Berger, Yotam; Khoury, Jack (November 19, 2018). "Airbnb to Remove Listings in Jewish West Bank Settlements". Reuters – via Haaretz.
- Pileggi, Tamar; Magid, Jacob. "Palestinians welcome Airbnb settlement ban as Israel fumes". www.timesofisrael.com. Retrieved June 26, 2019.
- Heller, Jeffrey (November 20, 2018). "Israel to turn to U.S. government over Airbnb removal of settlement listings". Reuters.
- Human Rights Watch (November 20, 2018). Bed and Breakfast on Stolen Land (PDF). ISBN 978-1-6231-36796.
- Human Rights Watch (November 20, 2018). "Israel: Airbnb to End Settlement Rentals".
- Meixler, Eli (November 20, 2018). "Airbnb Is Removing Rentals in Israeli-Occupied West Bank Settlements Following Criticism". Time.
- Eglash, Ruth (January 30, 2019). "Amnesty urges world's leading digital tourism companies to end listings in Israeli settlements". The Washington Post.
- Tarnopolsky, Noga (November 20, 2018). "Israel reacts with anger to Airbnb removing rental listings in West Bank settlements". Los Angeles Times.
- Airbnb won't operate in Israel's West Bank, prompting calls for a boycott, Los Angeles Times, November 19, 2018
- Lazaroff, Tovah (November 19, 2018). "AirBNB Caves in to BDS, Removes West Bank Settlement listings". The Jerusalem Post. Retrieved November 20, 2018.
- Kershner, Isabel (November 19, 2018). "Airbnb Bans Listings in Israeli Settlements on West Bank". The New York Times.
- Class Action Suit Filed in Jerusalem Court against Airbnb, Jerusalem Post, November 23, 2018
- Israeli settlers sue Airbnb for delisting West Bank homes, Deutsche Welle, November 24, 2018
- "Airbnb reverses ban on West Bank rentals, pledges to send proceeds to aid organizations - National | Globalnews.ca". globalnews.ca. April 9, 2019. Retrieved June 26, 2019.
- "Airbnb reverses on delisting Israeli settlements, won't profit off West Bank". Ynetnews. October 4, 2019. Retrieved June 26, 2019.
- Ferré-Sadurní, Luis (February 23, 2019). "Inside the Rise and Fall of a Multimillion-Dollar Airbnb Scheme" – via NYTimes.com.
- Greenberg, Zoe (July 18, 2018). "New York City Looks to Crack Down on Airbnb Amid Housing Crisis" – via NYTimes.com.
- Weiser, Benjamin; Goodman, J. David (January 3, 2019). "Judge Blocks New York City Law Aimed at Curbing Airbnb Rentals". The New York Times.
- Martineau, Paris (May 24, 2019). "Airbnb and New York City Reach a Truce on Home-Sharing Data". Wired.
- Martineau, Paris (August 31, 2019). "Airbnb Starts to Play Nice With Cities". Wired.
- Volz, Dustin; Grind, Kirsten (November 20, 2020). "Airbnb Executive Resigned Last Year Over Chinese Request for More Data Sharing". The Wall Street Journal. ISSN 0099-9660.
- Campbell, Ian Carlos (November 20, 2020). "Airbnb's Chinese data policies reportedly cost it an executive". The Verge.
- "Over 30,000 Dutch claiming service fees back from Airbnb". nltimes.nl. NL Times. Retrieved March 13, 2021.
- "Airbnb faces 30,000 claims from Dutch residents on consumer service charges". June 10, 2020.
- "Airbnb holiday makers served with 2kg of court documents after reclaiming service charges". September 9, 2020.
- "Airbnb makes 'power play' in Dutch high court to retain right to 'double fees'". The Guardian. September 14, 2020.
- Smith, Gerry (November 7, 2012). "Airbnb Partners With New York To Provide Free Housing For Sandy Victims". HuffPost.
- Pepitone, Julianne (November 7, 2012). "Airbnb launches free housing program for Sandy victims". CNN.
- Van Grove, Jennifer (November 7, 2012). "Airbnb helps Sandy victims find free housing". VentureBeat.
- "Social Impact". AirbnbCitizen. Airbnb. Retrieved March 5, 2021.
- Wang, Amy B. (January 29, 2017). "Airbnb offers free housing to refugees and others in limbo after Trump's executive order". The Washington Post. ISSN 0190-8286.
- "Airbnb offers free housing to those hit by Trump ban". BBC News. January 29, 2017.
- Marchildon, Jackie (October 31, 2017). "6 Brands Working Hard to Make the World a Better Place". Global Citizen. Retrieved March 4, 2019.
- "Airbnb Community Gives Back Globally". Airbnb. May 25, 2018. Retrieved March 4, 2019.
- Kay, Jeremy (September 16, 2019). "MTV Documentary Films lines up awards run for 'Gay Chorus Deep South'". Screen.
- Spangler, Todd (April 18, 2019). "Why Airbnb Produced Documentary 'Gay Chorus Deep South,' Its First-Ever Film". Variety.
- "Movies on TV this week: Sunday, Dec. 22, 2019". Los Angeles Times. December 20, 2019.
- Ward, Roy (July 24, 2014). "Australian Boomers boost coffers with Airbnb sponsorship deal". Sydney Morning Herald.
Media related to Airbnb at Wikimedia Commons
- Business data for Airbnb, Inc.:
- Airbnb companies grouped at OpenCorporates