Playing by the rules, doing the right thing is of the utmost importance. This often times causes situations that are much harder to deal with or endure, as well more expensive. Understanding that when we buy from a company we advocate for them, through the purchase from them, we as consumers empower them to grow and proceed. It is critical that we ensure the company is something we wish to support. Though we many not always be able to do this, nor is it always possible to gain the required information, we should still try. As Americans we really need to, especially now after all we have learned from history, investigate who it is we purchase from.
Purchasing from companies that harm our workers, only harm ourselves. Supporting Wal*Mart and thousands of unhappy people working at those locations, while destroying our own economy and infrastructure is irrational. Dealing with major banks that have bad histories is another bad idea, and supporting any structure of power that does not value humanity at it's core is something I can not and will not do.
The importance is people realizing that business is to support people, and that it in it's self is a fabrication in reality and has no feelings, if it's interest is not to support people than surely it will only harm society as a whole so a few can become super inflated. I am not so disassociated with reality to think that those who have worked so hard as to earn a sweet spot do not deserve it, no sir. Merely stating that in the game of chess, both kings present are very honorable, and every piece was willing to protect them at all cost. Few companies carry compassion, honor and dignity within their model. The standards displayed by the staff at Butterfly Labs Inc, is exemplary of how a true business treats people. This (King) in modern society equates to an honorable business, whom one would want to empower and support, and thus purchase from.
I can now explain better what has happened. I contacted BFL and (assumed) competition companies, I constructed e-mails to each, much like what BFL received from me. I picked a horrible overrun time when not only is product supply low but customer service staff would be having the most difficult time dealing with unruly customers. I picked an ambitious easily discarded set of criteria to contact about and let the pieces fall where they may. Here is how it played out, and why BFL gained so much clout.
No company replied to me except BFL, not one. Granted there are only a few that can be contacted in this case. The few are very commonly known and are not easily mistaken, and the names will remain obscured for ONLY the sake that everyone makes mistakes. The information given was legitimate and NOT FABRICATED, the texts generated were by my own person.
BFL not only assisted me with finding what I was looking for, but went above and beyond the call of duty! The staff seemed happy and willing to help me, even when they really had no such obligation to such a situation I presented them with. It is in my personal opinion and within my observational reason to say that Butterfly Labs is not only a company that does care about it's customers, but one that cares about it's employees as well.
This information has been sent to the BBB © 2012 BBB of Alaska, Oregon & Western Washington (In the form of business compliment)
If at any time BFL would like to use my information gained in correspondence with me they are allowed to do so as they see fit.